The recent discussion of instance admin burnout has got me thinking about how do we create a sustainable model going forward to prevent admins from being over burdened.

The biggest workload for admins is they become the defacto community moderators for every community with inactive mods, inattentive mods, etc.

I imagine this is part of the overloading stress that caused lemm.ee to throw in the towel.

Mandatory Moderation Model

1 - Every community that doesn't follow the following rules get's autolocked
2 - Every community on a instance needs a moderator
3 - Every moderator must be active
4 - The report backlog for a community must not get stale or too old (24h/48h)

Admin's would be moderator managers, and not get involved in user posts, just moderator issues

A - Moderator not following instance TOS
B - Moderator acting in bad faith
C - Unlocking communities when moderators fix the initial issue

What are your thoughts? Would this help larger instances scale better?

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[–] Skavau@piefed.social 8 points 2 months ago (12 children)

Probably a petty good idea. But what constitutes inactivity. Just being idle off of the platform or not using the specific instance they purport to moderate?

[–] jet@hackertalks.com 3 points 2 months ago* (last edited 2 months ago) (11 children)

I'd start with the account must login periodically, and the report backlog must be kept under 24h.

So if someone isn't around, for whatever reason, the community gets paused until they come back.

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