this post was submitted on 11 Apr 2025
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364
US Social Security Administration Shifting All Public Communications to X (www.wired.com)
submitted 2 days ago* (last edited 2 days ago) by dwazou@jlai.lu to c/technology@lemmy.world
47 comments fedilink hide all child comments
 

The Social Security Administration is cutting staff from its communications office, and will rely on social media posts instead of press releases to update the media and the public.

Social Security Commissioner Linda Kerr-Davis told employees in a call Thursday that regional offices will no longer issue press releases or letters. Instead, the agency will be using X to communicate to the press and the public.

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[–] Shdwdrgn@mander.xyz 52 points 2 days ago (1 children)

I've said it before and I'll say it again... a social media post is NOT an official government communication. I don't mind it being used in addition to public channels to help spread the word further, but if you are going to use one platform then you should be required to use all of them to ensure all affected people receiving the same information... and I don't see them posting on Bluesky or Mastodon or even Reddit.

[–] Pechente@feddit.org 18 points 2 days ago (1 children)

I don’t think they should be required to use all of the networks, just the open ones, i.e. no account registration required, easily accessible

[–] Shdwdrgn@mander.xyz 21 points 2 days ago

That's a good point... if you can't read messages and discussions without a login, then it's not really facilitating public notification.