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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).

Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.

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Help me I need tech support! (sh.itjust.works)

submitted 1 week ago by ayyo@sh.itjust.works to c/linux@lemmy.ml

23 comments fedilink hide all child comments

I apologize this is going to be a bit vague as I can't really provide specifics at the moment, but I'll try to do my best with what I know off the top of my head.

I recently picked up an old Dell Optiplex desktop from 2013 and refurbished it (new paste, switched out an HDD for an ssd etc) with the intent to sell it for a profit. It has no GPU, just using integrated graphics but I figured it'd be a great machine for basic web browsing and such. I figured I'd do an OEM install of Mint, but the only problem is the gui will not properly display after booting without nomodeset in the grub config. I don't feel like that's an ideal form for it to be in when I sell it to someone.

I've tried a couple different things to fix it, I made sure all the proper drivers are installed, tried i915 flags, I'm ashamed to admit it but I was turning to chatgpt for quick support and it seems to think that ivy bridge chips just don't play nice with up to date kernels. It suggested I downgrade to mint 21.2 so I can use a 5.15 kernel which would hypothetically work. I'm out of ideas so I might give it a try I'm not super knowledgeable, but I figured I'd turn to real people before going forward with that, I'd much prefer selling something running the current release.

The CPU is a Intel i5 3470. I can provide more precise specs and information that's helpful later when I can check. But for now I'm open to ideas if you've got em.

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[–] Encephalotrocity@feddit.online 11 points 1 week ago (1 children)

When you say "won't properly display" it is too vague. Just from my experience 'not properly displaying' can mean a solid black screen, a black screen full of RGB noise, or a display that is blurry and stripped but you can actually interact with the OS. Could you clarify this?

[–] ayyo@sh.itjust.works 6 points 1 week ago

Oh yes sorry I should have specified. It's not just a black screen or anything it's as though I unplugged the hdmi cable or something. I'll see the Linux mint logo for a bit, it'll fade to black, then my monitor just says "no signal" and turns itself off. The computer is still on, it's not like it shuts itself off, it just doesn't output anything.