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this post was submitted on 28 Apr 2026
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Technology
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I can avoid pretty much any tech company by simply not using the product. Docusign, however, is fucking everwhere in modern US life. I've had local government agencies advertise a certain wait period etc. which is dependent on using Docusign on their website, otherwise there is a weeks (or months) long delay on them mailing things you have to sign because why would they ever print them in the office? Based on the nature of the company, I am not surprised, but them being onboard will make bureaucracy that everyone has to deal with immensely more annoying if you opt out of using their products.
FWIW I had to use an equivalent which didn't work on my setup. I emailed the company, they said try this, try that, which I did, still no dice. They emailed me a form to print, sign, take a photo of, and email them back. I did and the 3rd party that relied on their service was notified.
So... it's OK to be "annoying" with this kind of services if it doesn't work respective of your setup itself respective of your concerns.
I'm not saying it will also work, or that it's efficient, just that it's a possibility.
Yeah, that's true. It does however even pop up in doctors offices, or anything legally binding. Things where the your appointment will be ruined if you don't sign digitally.
To be honest I don't know what the solution is. What I'm convinced of though is that if we don't push back, at the very least signify that it is actually a problem, then it silently becomes the new norm.
Edit : related in school context https://lemmy.ml/post/46392253/25351905
My employer uses them too for certain documents, and I gotta say, I'm not a fan of their tech side either. The contact I'm working with is a dear, always on top of getting my questions to the relevant engineers and getting a timely response back, but he can't make gold from straw either.