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Anyone who ordered Steam hardware in the last ~3 months in Europe just had their names, address, phone number and email stolen (europe.pub)

submitted 2 days ago by Arcane2077@sh.itjust.works to c/steam@lemmy.ml

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[–] yermaw@sh.itjust.works 22 points 1 day ago* (last edited 1 day ago) (1 children)

At least they've been as upfront as possible and given the less savvy an idea of what to be wary of

Sucks that it happened, but still.

[–] RandomLegend@lemmy.dbzer0.com 7 points 1 day ago (1 children)

As much as i enjoy Valves overall practices, this is nothing they should be glorified for.

Here in the EU it is obligatory to inform your customers about incidents like this.

So it's not that they do this out of the goodness of their hearts.

[–] architect@thelemmy.club 1 points 23 hours ago* (last edited 23 hours ago)

I mean they do this in the USA too and we are a shit hole country apparently.

You bet your ass they would’ve done this Because their first fucking sentence is to blame a European company for it. They would have absolutely sent that email no matter what in this case. They did Not do it out of the goodness of their heart regardless, because they took the opportunity to immediately place the blame, where it belongs, on another company. They would have sent this email out, no matter what. There are no laws in Europe that made it so this happened.

Maybe the company that’s at fault letting you know is doing that because they are afraid of legal implications. But valve is going to tell you that it’s some other asshole‘s fault no matter who told them they had to or not.