Did you turn it off then on, or restart?
this post was submitted on 22 Jul 2025
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Fucking windows
People expecting me to magically fix what Microsoft keeps breaking in every imaginable way, update after update, with bugs failing to be fixed for literal years, and then getting pissy at best or straight up an asshole Karen who wants to talk to the manager—or sometimes CEO!—while insulting me at worst, if I'm unable to fix or workaround this horrible closed source, poorly documented hot garbage with no real human support from Microsoft.
Meanwhile Linux. When shit breaks, I might spend days troubleshooting, but fuck if I don't manage to do it after finding some 5 years old thread on a forum that leads to a line of code in another random thread. Also logs. Love that shit.
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I'm assuming you turned off and on the monitor rather than the pc, rebooted a different device, or did nothing.
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That's fine. If we do a whole bunch of stuff with no results, but then I try reboot/power cycle and it works, I'm telling your supervisor.
IT in general isn't more important than you, but we have responsibilities that are. If I'm dicking around with your PC because you couldn't take a minute to reboot when asked, you're the reason I'm putting down for why other things don't get finished.
"I tried to turning the server on and off again, but that didn't fix the problem"
IT-guy: 💀
IT guy here:
If I ask you if you turned it off and back on and you say yes, I tend to believe you. But if I look and I see that the uptime for the computer proves that you lied, this is the look I give you. And then I'll reboot and there's a good chance that the problem will be solved.
I'll have enough grace to say that maybe we had different ways of describing what you intended to do when "rebooting," but inside I know that you lied to me because you believe that IT people recommend this step because you think we're lazy and trying to make you go away. No. We suggest it because it often works. And if you'd try it before you called the helpline, that'd cut our calls in half.
Are you ABSOLUTELY SURE it's plugged in?
I check your system uptime anyway. Users usually don't know that shutdown and restart do different things based on system settings. And sometimes they lie too.
At my job I deal with IT a lot for one of our server rooms since one of the computers I use that runs an entire floor is linked to that server. It often goes haywire and needs a simple reset.
I kid you not every time I call I tell them this is common and all I need them to do is reset the server remotely (I can’t get in cuz the room is locked by IT which surprise works from home). They proceed to ignore me and pull out their bullshit checklist and run through 20 different troubleshooting protocols before finally getting to the last one(reset the server) and it finally works.
Like I would think a simple reset would be the first thing they try.
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