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Amazon Prime Video is able to remove a video from your library after purchase. (lemmy.world)

submitted 2 years ago by szlwzl@lemmy.world to c/technology@lemmy.world

12 comments fedilink hide all child comments

We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

top 12 comments

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[–] LinkOpensChest_wav@lemmy.dbzer0.com 6 points 2 years ago (1 children)

Companies issuing refunds in the form of gift cards is just straight-up insulting

[–] ericisshort@lemmy.world 3 points 2 years ago

And it may be illegal in some states to not offer the customer an actual refund.

[–] fubo@lemmy.world 2 points 2 years ago* (last edited 2 years ago)

Remember, streaming only has a business model as long as it has a better user experience than piracy. That's why iTunes took off in the era of Napster. When a streaming service's user experience drops below that of digging up pirate treasure off a shitty ad-ridden torrent site, that service is not long for the world.

[–] stealthnerd@lemmy.world 0 points 2 years ago (1 children)

When you buy something from a streaming service you're only buying the right to stream it, nothing more.

You can't compare it to owning physical media because there are ongoing costs involved for Amazon to host it and ever changing contracts with media companies outlining what they are allowed to host.

[–] Lordgeoffery@lemmy.world 0 points 2 years ago (1 children)

Then what do you call a video rental?

[–] Stabbitha@lemmy.world 0 points 2 years ago (1 children)

...A temporary right to stream? What even is the point of this question that's asked as some sort of gotcha?

[–] Lordgeoffery@lemmy.world 0 points 2 years ago (1 children)

What's it to you?

[–] Stabbitha@lemmy.world 0 points 2 years ago (1 children)

Thanks for the reply, I kinda wanted to downvote you again.

[–] Lordgeoffery@lemmy.world -1 points 2 years ago

Ouch! My feelings are hurt... Lol don't. Be a turd plz

[–] RanchOnPancakes@lemmy.world 0 points 2 years ago (1 children)

If you can't save it, its not yours. Sail the seas.

[–] Chailles@lemmy.world 0 points 2 years ago (1 children)

Amazon's Music service, while it takes some hoops to jump through, actually does let you download music. Though I don't know if that's a general policy or on a per music/per artist basis.

[–] doktorseven@lemmy.world -1 points 2 years ago

Everything should allow you to download what you purchased. The fact that the music industry has pushed streaming so goddamn hard is because they're mad that people can still download MP3s.

And above all of this, let's not forget that a major negotiating point of the Hollywood strike was getting residuals per stream, something that never existed when people actually had their own media. It's greed on every single side in that corrupt, hell town and I'm at the point where I don't even watch TV or movies any more, not only because it all sucks, but because of this bullshit. The greed and the corruption needs to be punished.