Proton

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Empowering you to choose a better internet where privacy is the default. Protect yourself online with Proton Mail, Proton VPN, Proton Calendar, Proton Drive. Proton Pass and SimpleLogin.

Proton Mail is the world's largest secure email provider. Swiss, end-to-end encrypted, private, and free.

Proton VPN is the world’s only open-source, publicly audited, unlimited and free VPN. Swiss-based, no-ads, and no-logs.

Proton Calendar is the world's first end-to-end encrypted calendar that allows you to keep your life private.

Proton Drive is a free end-to-end encrypted cloud storage that allows you to securely backup and share your files. It's open source, publicly audited, and Swiss-based.

Proton Pass Proton Pass is a free and open-source password manager which brings a higher level of security with rigorous end-to-end encryption of all data (including usernames, URLs, notes, and more) and email alias support.

SimpleLogin lets you send and receive emails anonymously via easily-generated unique email aliases.

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HELP : Is support@protonme.zendesk <mailto:support@protonme.zendesk> a legitimate Proton address or a potential phishing attempt? (europe.pub)

submitted 1 week ago* (last edited 4 hours ago) by AuroraSine@lemmy.ml to c/protonprivacy@lemmy.world

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Peace be with you, Proton Community, 🌹

I was trying to find out which search engine Lumo uses in the background. To do this, I used the official contact form here: https://proton.me/support/contact?topic=lumo.

Unfortunately, I later realized that the official site lists "protonmail.zendesk", not "protonme.zendesk". The domain "protonme.zendesk" looks suspicious, and many sites online report it as a phishing attempt.

I have already taken security precautions on my end, but I want to be absolutely sure before I report this domain as malicious. Has anyone else seen this? Please let me know if you think this is phishing. And i hope you can answer my question about the search engine 😁

Thanks for the help.

UPDATE 30.06.2026 : The domain is real! I'm really happy about this. Why am I so sure this time? Call me paranoid, but I created a new account, switched devices, sent an email using mobile data🤣. I literally got a racing heart when this time that email came through "protonmail", but I write everything, send him the screenshot and the supporter says : "Its real"

Thanks to everyone who wrote back, and sorry if I wasted anyone's time. One of the main reasons I wanted to be sure was my website. I didn't want to publish false information about Lumo's web search. No its time for my update 😁 Thank you all again.

And by the way, Lumo just got an update where it can generate images. How cool is that?

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[–] AuroraSine@lemmy.ml 1 points 1 week ago

Thank you.