this post was submitted on 15 Sep 2026
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Steam Hardware

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A place to discuss and support all Steam Hardware, including Steam Deck, Steam Machine, Steam Frame, and SteamOS in general.

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I signed up for the wait list for the Steam controller when it was released, but hadn't heard anything since. When getting on the list for the Frame last night, I thought to check on the controller, and it just gave me a link to get on the list again.

'That's odd' I thought, so I went back through my email and lo and behold, there was an email on the 7th of July that I'd missed. Bugger.

I got on to support to ask if I could get my request reinstated it or whether I'd have to start over. They got back to me saying that as a courtesy, they'd re-initiate my request, but I'd have to wait until the next release. 'Fair enough', I though, and resigned myself to waiting.

Cue to a couple of hours later, and I get the email to confirm my purchase. Sold! Should be here in a week or two.

Well done, Steam support.

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[โ€“] Almacca@aussie.zone 2 points 1 day ago (1 children)

Get on to support. It worked for me.

[โ€“] HotChickenFeet@sopuli.xyz 2 points 4 hours ago

Lucked out; now in queue for a controller (via support) & frame (luck) :)