this post was submitted on 17 Mar 2025
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[–] wizardbeard@lemmy.dbzer0.com 12 points 3 weeks ago (7 children)

So when someone uses random sludge instead of ink and breaks the printer they can point at that as the cause.

It's basic CYA. They'll let you do whatever you want, but if something goes wrong and it breaks then you're on your own.

[–] sanpo@sopuli.xyz 18 points 3 weeks ago (6 children)

That's a very charitable way of looking at DRM.

[–] bobs_monkey@lemm.ee 5 points 3 weeks ago (5 children)

In this case, I kind of don't blame them in terms of warranty work. Like yeah, if the machine faults out within the warranty period, they should replace it. But if the machine breaks because someone uses $3 ink from a bodega that's made from busted open bic pens, then no manufacturer should be on the hook for replacement when caused by user negligence, and I don't blame a company for using some measure to determine that.

[–] sanpo@sopuli.xyz 9 points 3 weeks ago

$3 ink from a bodega

That's actually a fair price for 3rd party replacement.
I used to work at a computer shop, and people only ever bought the cheapest available cartridges.
We also used to do printer repair, do you know how many printers had to come in because of shitty ink?
The answer is zero.

And anyway, in your example the printer manufacturer has no business tracking your ink usage, whether it's by spying on you and phoning home, or recording this info in the printer's memory.

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