How the heck am I going to get her to understand getting her roku to be VPN into my house for jellyfin when we're 1000+ miles away and trying to troubleshoot over her home phone?

(She doesn't even have a cell phone - for pictures she digs out her 20 year old digital camera, snaps a few pics, uploads them to her laptop, attaches them to an email, and only then do I get to see what she's seeing.)

[–] omgboom@lemmy.world 1 points 15 hours ago

Cloudflare zero trust tunnel to your Plex server pointed at some domain.

[–] piccolo@sh.itjust.works 4 points 1 day ago* (last edited 1 day ago) (1 children)

Assuming you can remote into her laptop. Setup the vpn on it, set up a portforward rule to point back to your jellyfin over the vpn, set the roku to connect to the laptop.

[–] plateee@piefed.social 1 points 1 day ago (1 children)

Although technically possible - I can't imagine trying to troubleshoot that remotely. Or explaining that she can't watch Escape to the Country because her laptop battery died.

[–] piccolo@sh.itjust.works 3 points 1 day ago

The alternative is to preconfig a mini pc and ship it to her have her plug it in and forget about it.

Or you could setup a proxy service and allow list her ip address block. Many ways to acheive remote access without much fuss from non techinals.