this post was submitted on 11 Sep 2026

10 points (81.2% liked)

Asklemmy

55528 readers

463 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy 🔍

If your post meets the following criteria, it's welcome here!

Open-ended question
Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
Not ad nauseam inducing: please make sure it is a question that would be new to most members
An actual topic of discussion

Looking for support?

Looking for a community?

Lemmyverse: community search
sub.rehab: maps old subreddits to fediverse options, marks official as such
!lemmy411@lemmy.ca: a community for finding communities

~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~

founded 7 years ago

MODERATORS

mekhos@lemmy.ml

14specks@lemmy.ml

10

What is something that an industry or many companies do that is counterproductive to their target audience? (suppo.fi)

submitted 3 days ago by 4TBHMeCCL@suppo.fi to c/asklemmy@lemmy.ml

14 comments fedilink hide all child comments

For example, hearing aid / hearing loss companies call patients. It's counterproductive because the patients are the ones who have trouble hearing.

you are viewing a single comment's thread
view the rest of the comments

[–] eldavi@lemmy.ml 5 points 3 days ago (1 children)

the insurance industry -- especially health insurance -- has got to be the biggest and most glaring example of this.

[–] Brad@beehaw.org 4 points 2 days ago (1 children)

Only if you assume their "target audience" is the policyholders.

When you realise their target audience is their shareholders, you see that everything they do is directly for them.

[–] B0rax@feddit.org 1 points 2 days ago

This applies to almost every industry nowadays…