Ehh..... I've worked in the durable medical equipment field in the past and this video is a bit misleading. The claim that they've saved the wheel chair community over 2 million dollars is dubious considering they are enticing people to opt out of insurance benefits to go out of pocket for covered items.
The scene where they were asking how expensive their insurance chairs were is framing their chairs as the cheaper option.....ignoring the fact that insurance chairs are paid for by your insurance?
I don't know what community this is really marketing too? Most people with severe mobility disabilities aren't exactly in the financial position to spend a couple thousand dollars just to get their "custom" chairs a couple months faster.