TheUniverseandNetworks

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Why do people insist on not answering ALL the questions in an email or text message? in c/nostupidquestions@lemmy.world
[–] TheUniverseandNetworks@lemmy.world 17 points 1 week ago

Been doing email since it began. Same frustrations.

Solutions (workarounds):

  1. Email is structured with "executive summary" & "detail". That way I can write all the words I want but people can only read the first paragraph.
  2. Never ask questions. Tell them what I'm going to choose, & give them opportunity to disagree. That way if they don't respond usefully I can take their "non-response" as a response & proceed anyway.
  3. If I need to ask a question, use a phone call or go to their desk, or (shudder) make a meeting.
The case against conversational interfaces « julian.digital in c/technology@lemmy.world
[–] TheUniverseandNetworks@lemmy.world 3 points 3 weeks ago (7 children)

Interesting article, I agree with his analysis, not sure (yet) that I agree with his conclusions. My brain needs to think about it in the background for a bit (just the way mine works).

TLDR: we should expect conversational interfaces to be an addition to the workflows we currently use.