this post was submitted on 23 Oct 2023
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Privacy

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A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

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[–] lastweakness@lemmy.world 0 points 2 years ago (2 children)

Or maybe they just want to disclose as little of their personal information, including services relied on, on an open platform like this. Idk if that's the case, but playing devil's advocate here

[–] Rodeo@lemmy.ca 0 points 2 years ago (1 children)

Personal information like the name of a company they bought something from?

Please

[–] floofloof@lemmy.ca 1 points 2 years ago

Maybe it's a company with only 3 customers.

[–] PowerCrazy@lemmy.ml -1 points 2 years ago (1 children)

Then maybe don't post it at all?

[–] roboticide@lemmy.world 1 points 2 years ago

Why should they not? They posted an inquiry, looking for advice. That is their reason for posting.

They do not owe personal information beyond what is required to answer the question. And typically, with regards to anything resembling a legal matter, the less information posted publicly, the better.