iiiiiiitttttttttttt

We had an outage in our small office and we had to fly a technician from India (same company, but still had to use our budget for the expenses).

Once here he spent two days tinkering with the router/server (basically a glorified access point+vpn client to connect to the network) he just told us he didn't know about networking and there was nothing he could do.

We had to do it ourselves, explain what we did and pretend he fixed it.

It wasn't really his fault they picked him for this when he was not qualified and was a nice guy. Even if we ratted him and claim a refund, we would have you pay for another person to come as we were not allowed to fix this ourselves.