this post was submitted on 20 Dec 2025
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Strange behavior trying to add a contact. (sopuli.xyz)
submitted 3 weeks ago by qyron@sopuli.xyz to c/signal@lemmy.ml
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A few days ago I tried to add a contact to Signal. The other person is already a user as none of us can find the other on the network.

On my side, I get a message that the number is still not on Signal, while on the other side the network returns an "unknown error" message when searching for my contact.

What may be causing issues, although it makes no sense for me:

  • I'm an Android user, while the other phone is an iPhone
  • we're from different countries, including different continents, with an ocean apart

Another person, on that same country, has already added my number to their Signal on an Android phone, as well as another number from my country.

This makes no sense whatsoever to me.

Any thoughts?

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[–] Kyrex@lemmy.frozeninferno.xyz 1 points 1 week ago (1 children)

Maybe you can try adding them on Signal Desktop? And also the other person could try adding you on Signal Desktop

[–] qyron@sopuli.xyz 2 points 1 week ago (1 children)

I've tried and it still fails. It simply makes no sense.

[–] Kyrex@lemmy.frozeninferno.xyz 1 points 1 week ago

Man what a bummer... The only thing left I can think of is to post your problem on the signal forum support page. There are more experienced people there. Good luck! c: