A company’s phone bot actually able to answer my questions properly? I’ve never seen it happen. You gotta scream the word “representative” multiple times or else it would put you through loops of utter nonsense. You can’t say it at a polite volume or else it will ignore it. You can’t just say it once because it will “argue” with you that it knows how to do things faster, which is never really the case.
this post was submitted on 21 Apr 2025
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I don't think I have ever had a chatbot solve my problem. Because I'm not an idiot that asks the simplest of questions you can answer with a quick Google search. If I'm resorti g to customer service I am desperate and the chatbot Is out of its expertise.