this post was submitted on 22 Mar 2025
5 points (100.0% liked)

Fedibridge

619 readers
1 users here now

A community to organize and discuss the growth of the fediverse as a whole

Related communities

Megathreads

founded 3 months ago
MODERATORS
 

Most instances have a support community for discussing technical issues with that particular server.

As each instance names these slightly differently, I thought I'd create a thread to collect as many as possible.

Lemmy:

Mbin:

PieFed:

Please comment below with equivalent communities and I'll add them to the list.

I would also recommend that instance admins include a link to their meta/support community in the sidebar of their instance.


On a somewhat related note, do any instance admins still have Reddit accounts they would be willing to reveal here?

I've come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

If you are an instance admin and are comfortable sharing your Reddit username, please do so below.

top 24 comments
sorted by: hot top controversial new old
[–] irelephant@programming.dev 2 points 1 month ago (1 children)

@originalucifer@moist.catsweat.com, would !ServerNonsense@moist.catsweat.com count as a support/meta community?

[–] originalucifer@moist.catsweat.com 3 points 1 month ago (1 children)
[–] irelephant@programming.dev 2 points 1 month ago (1 children)

@threelonmusketeers@sh.itjust.works , you should add this to the list.

Thanks; done.

Also, your top level comment got removed by threativore, and I had to restore it manually. Is there a place to report false positives?

[–] FrostyTrichs@crazypeople.online 2 points 1 month ago

!main@crazypeople.online also exists if you'd like to add it to the list.

[–] tlex@lemmit.ro 2 points 1 month ago (1 children)

Thanks; added!

[–] fxomt@lemmy.dbzer0.com 2 points 1 month ago (1 children)
[–] threelonmusketeers@sh.itjust.works 2 points 1 month ago (1 children)

Oh, it's you! :)

I've added you to the list as a point of contact for the dbzer0 instance.

[–] fxomt@lemmy.dbzer0.com 2 points 1 month ago (1 children)

Ooooh, point of contact? What's the post URL?

[–] threelonmusketeers@sh.itjust.works 2 points 1 month ago (1 children)

Oh, just this post, nothing fancy.

If a Redditor has questions or signup issues with the dbzer0 instance, someone can tag u/No_Measurement_6680 and/or u/Dbzer0 to provide assistance.

[–] fxomt@lemmy.dbzer0.com 2 points 1 month ago

Oh, i didn't notice that lol.

Fyi this account is a burner but if it doesn't get banned, i'll keep it as a main i guess.

(Boy, i forgot how hard redditors are to deal with...)

[–] lvxferre@mander.xyz 1 points 2 months ago* (last edited 2 months ago)
[–] threelonmusketeers@sh.itjust.works 0 points 2 months ago (1 children)

@smorks@lemmy.ca, @otter@lemmy.ca, @TruckBC@lemmy.ca, @Shadow@lemmy.ca, @mp3@lemmy.ca, @recursive_recursion@lemmy.ca

Do any of you (or other admins) have a Reddit account you would be willing to reveal here? I’ve come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

[–] mp3@lemmy.ca 1 points 2 months ago

We have the support@lemmy.ca email that can be used for signup issues.

[–] Kirk@startrek.website 0 points 2 months ago (1 children)
[–] threelonmusketeers@sh.itjust.works 0 points 2 months ago* (last edited 2 months ago) (1 children)

Thanks! Added. Do you know if any of your admins have a presence on Reddit?

[–] Admin@startrek.website 0 points 2 months ago (1 children)

One of our Admins still moderates their Reddit community, but we are also in regular contact with the other mods who chose to stay behind.

[–] threelonmusketeers@sh.itjust.works 0 points 2 months ago (1 children)

One of our Admins still moderates their Reddit community

Would they be willing to be an ambassador/point-of-contact for Redditors who are interested in startrek.website, in case they encounter any issues during signup?

[–] Admin@startrek.website 0 points 2 months ago (1 children)
[–] williams_482@startrek.website 0 points 2 months ago (1 children)

I still have a Reddit account and am willing to help people figure out Lemmy registration, but I do not moderate any active Reddit communities.

[–] threelonmusketeers@sh.itjust.works 1 points 2 months ago* (last edited 2 months ago) (1 children)

I still have a Reddit account and am willing to help people figure out Lemmy registration

Thanks! Would you be willing to post your username here so I can add it to the OP?

[–] williams_482@startrek.website 3 points 2 months ago (1 children)

Thanks! Added.