this post was submitted on 22 Mar 2025
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Fedibridge

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Most instances have a support community for discussing technical issues with that particular server.

As each instance names these slightly differently, I thought I'd create a thread to collect as many as possible.

Lemmy:

Mbin:

PieFed:

Please comment below with equivalent communities and I'll add them to the list.

I would also recommend that instance admins include a link to their meta/support community in the sidebar of their instance.


On a somewhat related note, do any instance admins still have Reddit accounts they would be willing to reveal here?

I've come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

If you are an instance admin and are comfortable sharing your Reddit username, please do so below.

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[–] FrostyTrichs@crazypeople.online 2 points 7 months ago

!main@crazypeople.online also exists if you'd like to add it to the list.

[–] tlex@lemmit.ro 2 points 6 months ago (1 children)

Thanks; added!

[–] irelephant@programming.dev 2 points 6 months ago (1 children)

@originalucifer@moist.catsweat.com, would !ServerNonsense@moist.catsweat.com count as a support/meta community?

[–] originalucifer@moist.catsweat.com 3 points 6 months ago (1 children)
[–] irelephant@programming.dev 2 points 6 months ago (1 children)

@threelonmusketeers@sh.itjust.works , you should add this to the list.

Thanks; done.

Also, your top level comment got removed by threativore, and I had to restore it manually. Is there a place to report false positives?

[–] Die4Ever@retrolemmy.com 2 points 3 months ago (1 children)
[–] threelonmusketeers@sh.itjust.works 3 points 3 months ago* (last edited 3 months ago) (2 children)

Thanks; added!

Do either you or @DosDude@retrolemmy.com have an active Reddit account?

[–] Die4Ever@retrolemmy.com 3 points 3 months ago (1 children)

idk about DosDude, I'm Die4Ever on Reddit

[–] threelonmusketeers@sh.itjust.works 2 points 3 months ago* (last edited 3 months ago)

Thanks! I've added your Reddit username to the list.

[–] DosDude@retrolemmy.com 1 points 3 months ago

No reddit for me. I stopped using it after the exodus

[–] lvxferre@mander.xyz 1 points 7 months ago* (last edited 7 months ago)
[–] threelonmusketeers@sh.itjust.works 0 points 7 months ago (1 children)

@smorks@lemmy.ca, @otter@lemmy.ca, @TruckBC@lemmy.ca, @Shadow@lemmy.ca, @mp3@lemmy.ca, @recursive_recursion@lemmy.ca

Do any of you (or other admins) have a Reddit account you would be willing to reveal here? I’ve come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

[–] mp3@lemmy.ca 1 points 7 months ago

We have the support@lemmy.ca email that can be used for signup issues.

[–] Kirk@startrek.website 0 points 7 months ago (1 children)
[–] threelonmusketeers@sh.itjust.works 0 points 7 months ago* (last edited 7 months ago) (1 children)

Thanks! Added. Do you know if any of your admins have a presence on Reddit?

[–] Admin@startrek.website 0 points 7 months ago (1 children)

One of our Admins still moderates their Reddit community, but we are also in regular contact with the other mods who chose to stay behind.

[–] threelonmusketeers@sh.itjust.works 0 points 7 months ago (1 children)

One of our Admins still moderates their Reddit community

Would they be willing to be an ambassador/point-of-contact for Redditors who are interested in startrek.website, in case they encounter any issues during signup?

[–] Admin@startrek.website 0 points 7 months ago (1 children)
[–] williams_482@startrek.website 0 points 7 months ago (1 children)

I still have a Reddit account and am willing to help people figure out Lemmy registration, but I do not moderate any active Reddit communities.

[–] threelonmusketeers@sh.itjust.works 1 points 7 months ago* (last edited 7 months ago) (1 children)

I still have a Reddit account and am willing to help people figure out Lemmy registration

Thanks! Would you be willing to post your username here so I can add it to the OP?

[–] williams_482@startrek.website 3 points 7 months ago (1 children)

Thanks! Added.