Microsoft is not the reason I believe its a pipedream to turn people into computer techs. Its a cold hard reality.
Even particularly smart people have to want to be computer techs. I work with teachers, genuinely smart people, who have zero desire or motivation to learn computer use outside how it can help them teach in a fairly "if its not broke don't fix it" mentality. They aren't incurious but they have limited time and resources and they use such elsewhere. My attempts to get them to even try Linux Mint has thus far failed, the idea that I could get them to learn CLI is absurd.
Don't get me wrong, I believe even dim wits could learn to be computer techs and use a command line, but that requires them to want that. Most people do not intrinsically desire that.
EVERYTHING? I enjoy doing things that aren't eating and sex on a intrinsic level that I was never trained to enjoy. I just... wanted to do those things. A lot of things are intrinsically fun that are not eating and sex.
Why didn't people adopt personal computers en masse before Windows came to be then? After Windows 3.0, personal ownership of computers more than doubled over the course of 5-6 years and then continued to balloon, speeding up adoption well beyond the previous decade.
Look, I'm not a fan of Microsoft either but this is conspiracism.