nep

joined 3 months ago
 

Hi- a less techy friend of mine is battling with a popup that I didn't see addressed in the docs (feel free to kill me if it was.) Basically, CC is functionally useless because this popup forces them to either update or kill it with task manager. I set up Wintrust and the reg key thingymabob when I set genP up for them, and I've had them click the update hosts button and repatch everything (they got a 6-digit code popup a while ago and just followed the instructions adobe provided.)

What's the solution here? Will they be forced to just update and repatch CC? Or is it possible that them going through the 6-digit code popup really messed things up?

 

Hi! I used paid AE before and patched it with no issues... other than this. For some reason, this has been happening for a few weeks, but I don't think it immediately occurred after patching. I also installed some dubiously acquired plugins (from a trusted source,) but there's no centralized community for that, so I thought that this community would be my best bet for people dealing with non official adobe shenanigans.

(Attached a video, hopefully. This is my first post on the platform. Please notify me if this is not the case so I can appropriately equip my dunce cap.) (Edit: it did not work. Attached pretty LQ screenshot from the shitty video I took on my phone instead. Basically, whenever I scroll, it creates a bunch of duplicates of the edge instead of revealing the UI that I'm scrolling to, WHILE I'm scrolling. It fixes itself when I'm not touching anything, but I'd still like to get this fixed.)