Maybe the company should rebrand as "YellowFresh," or maybe "HelloFlush?"

you are viewing a single comment's thread
view the rest of the comments
[–] 1 point 1 day ago

All those reasons sound like poor routine to me. All fixable and preventable, or a poor reason altogether (like the address being "bad" — we never changed our address while using the service).

Maybe I'm not understanding, but it's at least totally unacceptable to just not deliver, and with no explanation no less.

If there was no delivery, I'd expect a phone call apologizing and asking if it's okay to deliver it the next day. Not just silence. They lost a whole family of customers with us. Totally crappy.

  • source
  • parent