This isn’t the first time I’ve blogged about the dearth of truly great PC laptops out there, and I suspect it won’t be the last.

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[–] 1 point 1 year ago (1 child)

Companies usually handle this by using a hardware vendor with on-site support (like Dell) for hardware issues, and a Linux distro with corporate support (like RedHat) for software issues. Definitely more than a regular user would be willing to pay, though.

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  • [–] 2 points 1 year ago

    System 76 does a pretty good job with support. I've occasionally pinged their support about an issue I was having and they were quite willing to help - and pretty useful as well (no "did you try rebooting?" run-around).

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