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Hammers Without Handles (gardinerbryant.com)
submitted 4 months ago* by to c/linux@lemmy.ml
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I wanted to take a moment and talk about Linux UX because, let's face it... it sucks.

Actually, it's worse than that. Much of Linux's UX is technically correct and that makes it objectively wrong.

No. I don't want Linux to be more Windows-like. But I do want the most common Linux desktops to behave in a way that PC-literate folks can wrap their mind around — and do so from minute zero.

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[–] 1 point 4 months ago* (5 children)

Most good programs aren't designed by billion dollar teams but by a few people (or even a single one) who pay good attention to UX and don't treat it like a fifth class citizen. Linux is allowed to have the guardrails fall off for users who want it, but it's 2026 and the experience for novice users is still worse than Windows 20 years ago.

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  • [–] 3 points 4 months ago* (1 child)

    I don't deny that many Linux apps have bad UX and can benefit from improvement. But I don't like the pretentious way these blogs talk about it, and act like the developers are somehow obligated to fix it for them like it's a paid product and they're the customer. If they identify a problem in open source, why not contribute to the solution instead of just demanding a solution from people working for free out of passion like they owe you?

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  • [–] 2 points 4 months ago

    I don't disagree but I also want to flip that around. I've been recommended stuff which turned out to be a massive waste of time because it was not ready for general use yet, despite people telling me how easy it was. Then after complaining how that just wasted hour of my time people said "it's free you are not entitled to anything.

    If Linux isn't ready for general users then we aren't entitled to waste their time by saying it is.

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  • [–] 2 points 4 months ago (2 children)

    My son installed Linux last week and I've been close to a help desk for close to 20 years so I feel comfortable commenting on the experience vs windows.

    I walked him through how things worked once, and gave him some suggestions for software. Like heroic launcher for non stream games. Then he installed it himself. Everything just worked when he logged in.

    So install, choosing a distro is overwhelming but otherwise easier than windows 20 years ago.

    Post install, he saw lutris was cool for one of his games. It didn't work (shocker). I reminded him to use heroic, walked him through, epics login sucks, but after fighting through that it just worked and he saw a bunch of other games he could just play.

    The one problem he's had is X crashes when he jumps back and forth between discord and games 50 times a second. So I showed him how to switch to wayland and it's rock solid but his mouse software doesn't change acceleration anymore and one of his games (roblocks) treats shift as a button press instead of a modifier like it should. This is also a problem for Wayland.

    X is a disaster. Wayland is an awesome display server but its input is a shit show for legacy software and software built around MS Windows quirks and this is a problem.

    But let's be honest, if he'd started in Wayland, his mouse would have a broken non essential feature and a weird game would have a bug. Is that really worse than windows at any point? Probably not.

    Since then, he's not had any other problems that I know about.

    So are there problems. 100% Is it worse than windows? That's pretty debatable IMHO.

    I think the biggest problem linux actually has is that it's not Windows. People have spent their entire education and careers and personal lives using Windows. They have a lifetime of tacit knowledge on how to fix and avoid its weird quirks. They've had help desks, friends, family, and mentors guiding them. Leaving that behind and trying something they've been told is hard their whole life is hard. But maybe not because UX is broken, but because it's just a hard thing to do.

    So we need to be patient, listen, deescalate their frustration, and welcome them to a cool new way of using their devices.

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  • [–] -1 points 4 months ago (1 child)

    I walked him through how things worked once

    And there's why it worked.

    X is a disaster. Wayland is an awesome display server but its input is a shit show for legacy software and software built around MS Windows quirks and this is a problem.

    This is very true, but even after all this tine, somehow Wayland still doesn't support many basic features and programs, making people (including myself) hesitant on the switch

    Yes patience is important but people actually want to make the switch nowadays, but they still run into many issues which really need to get fixed in order for Linux to be a viable desktop OS.

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  • [–] 4 points 4 months ago

    I walked him through how things worked once

    And there's why it worked.

    Ok, let's dig in to it.

    Let's say he was installing windows 20 years ago. First, you have to find it. you've got 20 versions of XP Home, Enterprise, Media Edition. You can't really get most of them online legit so you'll have to steal it or head to the store. Hopefully you end up with some version of XPSP2. You might not and SP1 was not great. Then hopefully your network drivers work or you've got the disc hanging around because none of your drivers are going to work. Otherwise you're going to need another computer to find the drivers from the manufacturer if they even exist. Maybe one of the sketchy driver sites has it... And hopefully your video card works because that's not a given, you might have to side load the drivers into the installer or figure out how to boot into safe mode and copy the drivers off a floppy. Then you've got to figure out all the random places to find slyour software and where your copy of office is.

    Contrasted with "yes mint will work. Yeah Belinda etcher. Yeah the hidden one is your hard drive the only option is the USB drive. Yes those formatting options are fine. Yes that's the right time zone, our city isn't directly selectable. Ok you're done. Yeah everything is just working. Yeah no drivers. Open the software center. Yeah that's it. No really it's working. Yeah just type in steam there and install it. No really that's it it's really working."

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