▲ 330 ▼ Razer Certifying Their First Laptop For Linux: Razer Blade 18 RZ09-0582 Review (www.phoronix.com) submitted 3 months ago by Die4Ever@retrolemmy.com to c/linux_gaming@lemmy.world 45 comments fedilink hide all child comments
[–] Mwa@thelemmy.club 2 points 3 months ago* (3 children) i didnt know they had bad support too, yikes. permalink fedilink source parent hideshow 3 child comments replies: [–] fuckwit_mcbumcrumble@lemmy.dbzer0.com 3 points 3 months ago Their support blamed my friend swapping the SSD with another one for the main board dying. There was nothing wrong with the SSD. He put it in another computer and it worked just fine for years. We will never even consider buying one of their piece of shit laptops again. permalink fedilink source parent [–] popekingjoe@lemmy.world 2 points 3 months ago* (1 child) I have an older Razer Blade 13 that was a replacement for a lower end model that had battery issues. It was well within the warranty period (had it less than two months). I had been emailing their support for a couple weeks before getting tired of the wait and just tagged them on Twitter and asked for help. Had a replacement in less than 48 hours. Their actual support is trash, but the social media team seems to be the way to go when it comes to getting actual help. EDIT: For clarification, I sent them back the bad one and hadn't heard from them for awhile. permalink fedilink source parent hideshow 1 child comment replies: [–] captain_aggravated@sh.itjust.works 1 point 3 months ago The main thing I've heard about them is if you want support from them, you'd better be an influencer. permalink fedilink source parent
[–] fuckwit_mcbumcrumble@lemmy.dbzer0.com 3 points 3 months ago Their support blamed my friend swapping the SSD with another one for the main board dying. There was nothing wrong with the SSD. He put it in another computer and it worked just fine for years. We will never even consider buying one of their piece of shit laptops again. permalink fedilink source parent
[–] popekingjoe@lemmy.world 2 points 3 months ago* (1 child) I have an older Razer Blade 13 that was a replacement for a lower end model that had battery issues. It was well within the warranty period (had it less than two months). I had been emailing their support for a couple weeks before getting tired of the wait and just tagged them on Twitter and asked for help. Had a replacement in less than 48 hours. Their actual support is trash, but the social media team seems to be the way to go when it comes to getting actual help. EDIT: For clarification, I sent them back the bad one and hadn't heard from them for awhile. permalink fedilink source parent hideshow 1 child comment replies: [–] captain_aggravated@sh.itjust.works 1 point 3 months ago The main thing I've heard about them is if you want support from them, you'd better be an influencer. permalink fedilink source parent
[–] captain_aggravated@sh.itjust.works 1 point 3 months ago The main thing I've heard about them is if you want support from them, you'd better be an influencer. permalink fedilink source parent