The narrative that was constructed by the West at the time around what happened there is full of misrepresentations and in part outright fabrications. The story is nowhere near as one-sided as it was presented at the time. We now have documentation proving this (see the investigations by The Grayzone), and that the Clinton administration deliberately hyped up a genocide narrative to justify intervention and bombing.
As i said, war crimes and massacres took place during the Yugoslav wars on all sides, and the Serbs are not innocent in this regard either, but the allegations of deliberate and systematic genocide by the Serbs are false and unsupported by the evidence.