I don't hike, but my experience with regular walking directions is that Google is regularly wrong…because it overestimates how long a trip will take.
Its directions for driving and public transport (at least where it has cooperation of the local public transport agency, as it does where I live) are excellent.
Cycling directions are the only one where I'd say a normal person's experience is likely to be a bad one, with it regularly taking you on dangerous busy roads rather than nearby quieter streets or bike paths.
So I don't find it particularly surprising at all that someone who isn't a regular hiker would make the mistake of relying on it.