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submitted 2 months ago* (last edited 2 months ago) by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world

Best Buy Removed Half The RAM From A Gaming Laptop Because It Said The Laptop Only Supports 32GB

A customer sent a Lenovo Legion 5 in for warranty service with 64GB of RAM.

The Best Buy repair report confirmed the laptop had two 32GB RAM sticks, but the technician said the laptop "only accepts 32GB RAM maximum."

The removed RAM was sent back to the customer with the laptop.

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[+] artyom@piefed.social -6 points 2 months ago

I literally don't believe it. No corporation just doesn't take all the money they possibly can out of the kindness of their hearts.

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