I get being naturally suspicious especially if we're talking about messaging that may match some from large companies, but don't let language that sounds that way turn off your brain to critical thinking. If you interact in a system (such as buying a ticket as an airline passenger) you can have an affect on the system. Understand your actions to personally enrich yourself may have consequences on other people just trying to fly somewhere. Don't be blinded by big business hate to justify screwing other passengers using the airlines.