Please note: I chose the word "normal" for lack of a better word, and in its most technical sense only. I do not want to imply any moral judgement.

But in that sense of the word, yes, shrugging when the news show pictures of dead innocents is "normal". Just like not too long ago it was normal to not treat black people like human beings, or a bit before that, to burn people who disagree with your religious dogma at the stake. In another part of the world, it was normal to sacrifice a poor sod every now and then to make sure the harvests are successful. And don't get me started on the history of wars. All of this is "normal" as in, it was perceived to be just how things are by the majority.

Actually, I believe that only by understanding that normal and morally right do not necessarily have anything in common, one can understand how bad the "normal" is, and demand change. "Can't you see this is bad and we need to do something" does not work because no, it is normal to do nothing. Creating a new normal is pretty damn hard, creating a morally better one is even harder.