cross-posted from: https://lemmy.world/post/52306182

"Behind the scenes, Meta is having some of these calls being handled by humans in call centers, 404 Media reports, despite employees practically begging the company not to go through with the charade. "

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[–] 4 points 1 week ago (1 child)

Good thing Muse hands things off to humans in a call center then, huh? /s

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