But seriously what kind of predatory policy is that in the first place?

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[–] 39 points 1 week ago (7 children)

Basically the idea is "if they're coming back anyway, we might as well make it easy for them".

What exactly is the non-predatory half of that?

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  • [–] 4 points 1 week ago (5 children)

    Had to account hop as fedia.io is down...

    The intent isn't necessarily predatory. To explain it from business/product side, it boils down to two options:

    • we keep the user's account and they can easily log in once they're back and continue spending money through us
    • or we can delete the account at which point the user will think "hey if I have to re-register anyway, why not go to a competitor", losing out on that business

    Remember, that level of any corporation operates on a KPI based approach. They don't see people, they don't see individuals, they see profit per user, they see user retention after a long term break, they see user losses to competitors because "their company has features X Y and Z, while ours don't".

    That's why regulations are a joke. These very same people will go on about how preventing gambling addiction and general negative effects of gambling is good, then do the polar opposite. This is a big part of the reason why I left. Zero accountability of the people who make the decision while us peons were forced to do biannual compliance training and other BS, even though we never interacted with customers...

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  • [–] 17 points 1 week ago (2 children)

    or we can delete the account at which point the user will think “hey if I have to re-register anyway, why not go to a competitor”, losing out on that business

    Yup, that's evil. That's sick thinking that doesn't respect your customers' agency. Kind of unsurprising when your business is predating upon gamblers, but still evil.

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