I wouldn't. The likely outcome is that your email address is marked as spam.
Part of me thinks if someone couldn’t be bothered to make a single API call, no email is gonna change that. They probably just signed up while evaluating options and went with something else.
Yeah exactly this. Another possibility is that they are non-technical users who don't understand what your product is, and are actually looking for something else. I dunno what though or how you would find out. Do you see search queries that lead to your site?
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