4 pane comic of dolan on the left and spooderman on the right

pane 1 (dolan): cum join opensurce cummunity!
pane 2 (spooderman): shure! how joyn?
pane 3 (dolan): Here discord! (with discord logo)
pane 4 (spooderman with tears in eyes): y u do dis?

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[–] 10 points 2 years ago* (last edited 2 years ago) (7 children)
  • Terrible format for archiving knowledge
  • Terrible tool for retrieving knowledge
  • Locks community access behind a corporate license agreement
  • Hands control of community-created content to a corporation
  • Prevents indexing by web search engines
  • Antithetical to interoperability
  • Privacy-hostile

A web forum is far better in most cases. If you can't manage to run your own, there are plenty of lemmy servers that will do it for you. Even an email list (with searchable archives) would be better than Discord.

If you have collaborative documents that outgrow the forum format, use a wiki.

If real-time chat is needed, irc or matrix.

A project hosting its community on Discord is a project that won't get my contributions.

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  • [–] 2 points 2 years ago (1 child)

    I recently went through these exact pains trying to contribute to a project that exclusively ran through Discord and eventually had to give up when it was clear they would never enable issues in their GitHub repos for "reasons."

    It was impossible to discover the history behind anything. Even current information was lost within days, having to rehash aspects that were already investigated and decided upon.

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  • [–] 1 point 2 years ago (3 children)

    Lemmy also doesn't get indexed by web search engines. I have yet to find a single post from lemmy on google or DDG even when specifically searching

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  • [–] 1 point 2 years ago

    A web forum is far better in most cases

    It's sad when a web forum is better than the tool you're considering. Bumps, aggressive garbage collection, no Resurrection, it's weird.

    I'm old, I guess. I miss NNTP, mainly for the archived posts I could discuss with the authors for an updated take or revised solution or some clarification. And yes, I know there's a good webUI front-end for an NNTP server as a back-end. ;-)

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  • [–] 1 point 2 years ago

    it's awful and I hate it. I generally prefer not to have a shared identity across communities, and there's no way to create a usable discord identity without a phone number.

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  • [–] 1 point 2 years ago

    Discord is a fucking plague. I loathe it for communities. As soon as there are more than 10 people in a room, no one can follow what anyone is saying. Threads? No dude, this isn’t the 90s! Let’s slack it up!!! 🤮

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  • Discord separates and controls possibly useful information from the public internet. It's one of the worst platforms to use.

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  • [–] 1 point 2 years ago

    I feel like so many people talk about how it's not searchable or other concerns but for me I don't really care so much because there's an even bigger deal breaker which is their license agreement, where you sign away the property rights of anything you post, giving away your entire open source project.. This alone should disqualify it for any work of any creative sort. They own things you give them. I would never use it for development because of this.

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  • [–] 1 point 2 years ago

    Lemmy communities with discord channels are really quite something.

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  • [–] 1 point 2 years ago

    Its awful, history isnt kept, requires account creation on a non FLOSS app. It sucks. Forums were better.

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  • [–] 0 points 2 years ago* (4 children)

    I would accept discord/irc over mailing list. But nothing beats a proper forum website.
    And no, subreddit is not a proper forum.

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  • [–] 0 points 2 years ago (3 children)

    For the main project I'm a maintainer on we do have forums too but they're pretty dead, we mostly just use Discord because that's what everyone else seems to be using.

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  • [–] 0 points 2 years ago (2 children)

    Discord is absolute trash if you're a user searching for solutions. It simply doesn't turn up in web searches. Why would you want your users to ask the same questions again and again?

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  • [–] 0 points 2 years ago (1 child)

    It just so happens to be where all our users end up anyway so for us it's been okay for the most part. Having moderator commands for frequently asked questions, and automating frequently asked questions tends to help even more. Discord also seems to work well for projects far larger than ours, ones like RPCS3 etc.

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  • [–] 0 points 2 years ago* (last edited 2 years ago) (1 child)

    Discord is the worst. Requires a phone number, does not allow email aliases and logs your chats.

    Matrix and SimpleX is way better

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