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The seller in question was selling items they didn't have at a nearly 50% markup.
This is for sure just an LLM running sentiment analysis on the reviews and sending this prewritten email to anyone who left a review it analyses as being negative.
They finally fucked off after enough time has passed for me to reverse feedback I think.
My wife bought a Keurig coffee maker on Amazon for a Christmas gift. When it arrived, the box was mailed directly from JCPenny.com. I looked on their website and the coffee maker was $35 cheaper. We learned our lessons about dropshipping and only looking at Amazon for products.
Keep fighting the good fight OP!
Amazon hasn't been the cheapest for things in a long time. There's a few segments where they are competitive, but it's generally only small things that are cheaper to ship. The more people that learn this the better.
There was a time when you could have kitty litter delivered to your home for less than it cost at a local store, but that hasn't been the case for a almost a decade.
Yeah, whereas I used to have dog food shipped from Amazon because it was cheap and convenient, now I pretty much only do it for the convenience, because it's priced the same as Petsmart and Petco.
Small items have the shipping bulit in, so there's nothing useful under $10
So you returned it and re-bought it from jcpenney.com, right?
Nah, it was a last-minute gift for her mom, and my wife didn't want to go empty-handed. The bad guys won that day.
I think I'm gonna wait a few days before telling them no. Or maybe just not respond. I'm sure as hell not changing or removing my negative feedback. Clearly my review is worth more to them than the cost of the item.
Just take the item and run. Underhanded tactics deserve underhanded tactics
Change your feedback, get the refund, and change it back.
This is underrated comment. XD
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Yeah they send you a forum through ebay that allows you to change it. It doesn't work the way it does on Amazon.
This happened to me once but diff platform. I gave the seller 3 out of 5 stars. Seller messaged me with the same m.o. I changed the stars to 1 and attach the screenshot. Fuck them.
stay safe
Well, that doesn't feel vaguely threatening at all...
Are they not spamming 5 star reviews to the limit so that no new ones can be submitted anymore? Because that's also a thing they do with less effort.
Update the review with a screenshot of their begging.
Update it to include being pestered by them to change to a positive review.
To being blackmailed into only receiving a refund if they change their review. I see nothing in there about them giving a refund if they don't change it first
Change the review, get the refund, change it to a one star and include conversation snippets regarding asking to change the review
One time on Amazon, I purchased an air conditioner. The model they sent was not the model I bought so I went for a refund and to send it back the to the seller.
The seller representative basically tried to spin it as though the model I received was actually better than what I had tried to buy.
I told him that I didn't care, it is not what I bought, that this "better model" is twice the width of what I wanted and it states in its manual that it needs to be on its own dedicated circuit.
The fucking guy kept this up over a few messages. I told him that if he didn't take it back, I would just charge back my credit card because this was clearly a bait and switch
The next message the guy sends, he says that me "threatening" him by saying I'll charge back the card is immoral of me, and makes an allegory equating it to murdering someone by shooting them.
At this point I contact amazon proper, and give them the entire message log. The amazon rep is fucking horrified and says that they will investigate the seller.
The fucking guy sends me a message telling me that I shouldn't talk to amazon, because my correspondence with them gets CC'd to him.
I forward that message to the amazon rep as well.
The guy loses his fucking shit, starts making guesses at where I live, what I do for work, a bunch of shit. He says that he has a double major in marketing for some reason.
I demand that I never have to interact with him again. In his last message to me he tells me not to leave a bad review as it is a family owned business.
I leave a lengthy and scathing review, noting that someone with a double major in marketing who acts like this must have wasted a lot of money on their post secondary education.
I get connected to someone else who isn't insane who in their first message sends me the slip to mail this fucking air conditioner back, and I get my refund.
I had an Amazon seller offer to send me a gift card if I changed my review so I said I would take the card but would probably only change my review to note the gift card offer.
Had that happen on Amazon and ebay multiple times
I always tell them I'll only increase it one star and the reason for the change will be the first thing anyone sees in the review, even above the original review.
So far I've only had one taker.
It's explicitly against Amazon's ToS to incentivize reviews, or write/modify reviews in exchange for any kind of compensation. This includes the typical business card included in the box with the product pleading for 5 stars and promising "free gifts" or store credits. When I still used Amazon, any time I got one of those it was the only thing I mentioned in my review.
I don't know if anyone actually meaningfully enforces this, but quite a few things I've reviewed in such a way seemed to disappear from the site more quickly than usual.
I left negative feedback for dropshipping
Not all heroes wear capes (unless you do, OP).
I wouldn't mind wearing a cape lol. Underrated fashion accessory.
Flowy thin capes that just make you look dramatic: cringe, impractical
Heavy, thick capes big enough to drape over a buddy for cuddles: hot + chad
Wife wore a cape/cloak for our wedding. 10/10 would marry again.
I'm out of the loop, what's drop shipping and why is it bad?
The seller just buys the item on Amazon and sends it to your address usually at an inflated price. They sell stock that they don't own.
To play the role of the annoying five year old, "And why is that bad?"
They offer no service or benefit. They are a needless middleman.
Can't people just buy directly then, why do they choose to use these dropshippers?
Usually people are unaware they are dealing with a dropshipper.