Late Stage Capitalism

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Who is behind the great rock’n’roll ripoff? How Ticketmaster swallowed the live entertainment scene (www.theguardian.com)

submitted 1 week ago by Viking_Hippie@lemmy.dbzer0.com to c/latestagecapitalism@lemmy.world

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cross-posted from: https://sh.itjust.works/post/37274125

You may know the drill. You get online at 10am, several months before the show, and receive a place in the virtual queue. Perhaps you notice with dismay that your number is larger than the capacity of the venue. Perhaps you then lose your place because you’ve been misidentified as a bot, or the site crashes altogether. If you make it to the front, you may well wonder why £100 (plus about £20 in opaque surcharges) now qualifies as a cheap seat. And that’s if there are any cheap seats left, not just inflated VIP packages. And you may ask yourself why it has to be like this.

When you don’t get what you want, you tend to look for someone to blame. That someone is usually Ticketmaster. The company, which merged with concert promoters Live Nation in 2010 to form Live Nation Entertainment, sells about 70% of all concert tickets worldwide, and an even greater proportion of the arena and stadium market. In 2024, Live Nation generated a record $23.2bn (£17.5bn) in revenue, with Ticketmaster selling 637m tickets. Rivals such as See Tickets (owned by Germany’s CTS Eventim) and AXS (the ticketing arm of promoters AEG Presents) aren’t exactly minnows but Ticketmaster has become a synonym for ticketing: a lightning rod and a punchbag.

In the US, Ticketmaster’s current problems stem from a cardinal error: getting on the wrong side of Swifties. In November 2022, the company failed to stagger the presale for Taylor Swift’s Eras tour, listing all 2m tickets simultaneously. The colossal demand overwhelmed the servers, causing myriad problems. Swift expressed her disappointment. Ticketmaster grovelled. Last May, the US justice department (DOJ) filed an antitrust suit, now backed by 39 states, which alleges that Live Nation and Ticketmaster use their “power and influence … to freeze innovation and bend the industry to their own benefit”.

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[–] Sanctus@lemmy.world 2 points 1 week ago (1 children)

Fit For An Autopsy sells tickets right from their own website, as far as I know doesnt use ticket master. 20 bucks. I can't help but feel theres a choice made by someone, probably a manager type, to use Ticketmaster to manage your concert sales. Those people should be kicked in the nuts while we pass by them to dismantle Ticketmaster.

[–] Viking_Hippie@lemmy.dbzer0.com 7 points 6 days ago (1 children)

I can't help but feel theres a choice made by someone, probably a manager type, to use Ticketmaster

That's how it used to be, but now they literally run 70% of all venues, and afair over 90% of the stadium sized ones.

Fit For An Autopsy are severely limiting the number of venues they can play by bypassing Ticketmaster and I salute them for it 🫡

As for the politicians of both parties continuing to let Ticketmaster get away with flagrant violations of antitrust laws for several decades, I have a different gesture: 🖕🖕

[–] Sanctus@lemmy.world 2 points 6 days ago

Wasn't there a lawsuit for all of this that failed at one point in the past? I'm sure theres dozens its just crazy to see how we got here. This is what happens when you stop serving people and start serving corporations as a country.