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Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster (futurism.com)
submitted 1 year ago by to c/technology@lemmy.world
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[–] 104 points 1 year ago (11 children)

It's on brand. I pity the fool that doesn't know hertz is a fucked up rental agency

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  • [–] 85 points 1 year ago (7 children)

    Isn't this the same company that called the police on legitimate customers after they messed up the paperwork?

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  • [–] 41 points 1 year ago (5 children)
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  • [–] 16 points 1 year ago (4 children)

    Holy shit. The contract that dude signed had a maximum fee of $35 for EV recharge, yet they charged him $277 and claimed the contract allowed that. Thankfully, the worst I've had from Hertz is they just told me to fuck off and didn't give me my reserved vehicle.

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  • [–] 2 points 1 year ago (3 children)

    I've had from Hertz is they just told me to fuck off and didn't give me my reserved vehicle.

    And here I thought they just didn't like me... WTF kind of business is this lol

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  • [–] 49 points 1 year ago

    They charged me for a broken windshield, which I paid and then wouldn't provide me a receipt for my insurance company. Then to top it off, they turned me into a collections agency because they said I didn't pay for the windshield. I will never rent from them again.

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