This general attitude towards giving up when something becomes unfamiliar is wild to me, because in any discipline they're even slightly good at, they'd take a minor hurdle as a learning experience, plus they have you to walk them through it, so it really isn't a big deal.
This was made abundantly clear when I installed the Jellyseerr app (basically just a webapp) on my Dad's phone, logged in for him and walked him through this process:
- Use the search bar
- Select the show
- Select the season you want
- Click request
"That's too complicated I'll just ask you when I want to watch something"
I sent him a Signal message in a new group called "Jellyfin guide". It should be easy to find since I'm his only Signal contact.
Just follow the guide.
A week later, "hey can you download this for me?"