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[–] 1 point 1 month ago* (last edited 1 month ago) (2 children)

Yeah, I guess I was talking more about messaging other people.

I can’t think of any businesses in the USA that I contact by text, but that sounds nicer than the standard here, which is that you have to talk to a AI chat bot for like 10 minutes before put you on wait for a person

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  • [–] 1 point 1 month ago (1 child)

    I can’t think of any businesses in the USA that I contact by text

    It's probably slightly different as an individual to business. I'm speaking solely from my personal experience of b2b working in a service job. Contacts at other companies are numbers and internal employee contact is email or phone. I don't really see this changing until there is a new standard installed on all phones by default.

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