- File a Systemic Service Complaint with the Taxpayers’ Ombudsperson
The Taxpayers’ Ombudsperson operates independently of CRA management. They do not recalculate your tax math, but they track systemic breakdowns—specifically when the CRA repeatedly uses automated batch processing to reverse routine deductions or drag out files past statutory windows.
When a thousand isolated families simply upload their receipts and quietly suffer, the system records "high compliance." When thousands of families submit formal service complaints stating that automated default disallowances violate Rights 5, 6, and 8 of the Taxpayer Bill of Rights (the right to be heard, to courtesy and fair treatment, and to a formal review), it triggers formal parliamentary examinations into agency algorithms.
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