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[–] 2 points 4 days ago (4 children)

I already made a chargeback request. They're still "looking into it".

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  • [–] 3 points 4 days ago (2 children)

    hound them about it

    no reason for them to take long

    amex never gave me any issue but master card made me escalate once

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  • [–] 2 points 4 days ago

    If you don't get your money within 30 days, settle in small claims court and let your CC/bank know.

    Two things will happen:

    1. Samsung will be forced to respond legally, and apologize/cut you a check.

    2. Samsung does not respond, and the law will force them to cut you a check.

    Big companies have a legal team that find it real easy to just pay people off & settle, especially when their lawyers cost thousands of dollars an hour compared to whatever you are owed.

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