cross-posted from: https://lemmy.world/post/52306182

"Behind the scenes, Meta is having some of these calls being handled by humans in call centers, 404 Media reports, despite employees practically begging the company not to go through with the charade. "

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[–] 6 points 5 days ago (1 child)

This is fucking funny. The AI space finally has a product that I'd want to use, and it's a "man behind the curtain" mirage. I also love it as an admission that a poor call-center employee in the Global South takes over when the 'super intelligence' can't handle it.

How can "AI" destroy the world when it can't even cancel a Netflix subscription without calling in tech support?

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  • [–] 3 points 5 days ago

    AI = another Indian

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  • [–] 3 points 5 days ago

    Just the usual US fake-it-till-you-make-it culture.

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