this post was submitted on 09 Apr 2025
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Full title: Ubisoft says you "cannot complain" it shut down The Crew because you never actually owned it, and you weren't "deceived" by the lack of an offline version "to access a decade-old, discontinued video game"

Ubisoft's lawyers have responded to a class action lawsuit over the shutdown of The Crew, arguing that it was always clear that you didn't own the game and calling for a dismissal of the case outright.

The class action was filed in November 2024, and Ubisoft's response came in February 2025, though it's only come to the public's attention now courtesy of Polygon. The full response from Ubisoft attorney Steven A. Marenberg picks apart the claims of plaintiffs Matthew Cassell and Alan Liu piece by piece, but the most common refrain is that The Crew's box made clear both that the game required an internet connection and that Ubisoft retained the right to revoke access "to one or more specific online features" with a 30-day notice at its own discretion.

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[–] carrion0409@lemm.ee 10 points 1 day ago

I gotta thank Ubisoft for saving me money by consistently saying dumbass shit so I don't buy their crappy games. The one Elon tweet was still pretty funny though I won't lie.

[–] Phegan@lemmy.world 56 points 2 days ago (3 children)

If buying isn't owning, piracy isn't stealing.

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[–] Phoenicianpirate@lemm.ee 16 points 2 days ago (1 children)

This is why I will always have some nostalgia for physical media. I still got CDs I bought in the 90s (which I've copied onto my hard drives a long, long time ago) and while they need a like coaxing to work at times, they are forever mine and no one can take them from me.

I was very hesitant to go on steam specifically for their 'you don't own shit even if you paid and followed the rules' garbage.

[–] keen@lemmy.world 12 points 2 days ago (2 children)

Steam is crazy in how it's still usable and not completely enshittified after existing for so many years. I don't know how they do it

[–] infinitesunrise@slrpnk.net 17 points 2 days ago* (last edited 2 days ago) (1 children)

It's called staying away from venture capital. It really is as simple as that. Because Valve has a lucrative business model they have no need or desire to raise capital from outside investors, therefore there is nobody to squeeze them for value at the expense of their customers.

If you watch Cory Doctorow's talk where he coined the word "enshittification" he explains how the process works, and it starts with outside investment. Enshittification is just a catchy term for value extraction, from the perspective of the customer.

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[–] arc@lemm.ee 19 points 2 days ago

I think there is an implication that if you buy a game which is online by nature (e.g. an MMO) that the servers can and will shut down eventually. My cupboard is filled with defunct MMOs. And people do not "own" any commercial software per se, they run it under licence.

So I don't see that Ubisoft has any legal obligation here. But as a good will gesture they really should put the server code in escrow, or open source chunks of it so that games can continue to enjoy life after the company itself has no economic incentive to continue running it.

[–] TheGreenWizard@lemmy.zip 23 points 2 days ago
[–] Melonpoly@lemmy.world 11 points 2 days ago (1 children)

And people will still defend this company

[–] FeelzGoodMan420@eviltoast.org 11 points 2 days ago* (last edited 2 days ago) (2 children)

Does anyone defend them? I think what happens is that people get mad at them but then still buy the games anyway because they're absolute fucking idiots. I believe this is what happens.

[–] Bakkoda@sh.itjust.works 6 points 2 days ago (2 children)

People are still buying the games. Call it what you want but if you give them money it's your fault they keep doing this.

[–] carrion0409@lemm.ee 3 points 1 day ago* (last edited 1 day ago)

Same goes for the people who whine about how broken COD is yet still buy it every single year. People often wonder why the game industry is the way it is, but then you realize the average person has a gold fish brain and will keep wasting their money on crap just to be disappointed over and over. Companies absolutely love that kind of customer and would rather rely on them than actually try.

[–] FeelzGoodMan420@eviltoast.org 3 points 2 days ago

Yea that's exactly what I'm saying. I blame the consumers. It's not like they don't have options.

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[–] ILikeTraaaains@lemmy.world 22 points 2 days ago (9 children)

If they don’t sell the game but a long term rental license, then they should not say “we’ve sold 1234557890 copies of ”.

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[–] SSNs4evr@leminal.space 5 points 1 day ago

The way of the future....VCRs went away. DVDRs went away, replaced with DVRs and membership streaming, where you can "buy" a movie on Amazon Prime, but if they lose the rights to the movie, so do you - oh well. Your Tesla will brick, if Elon gets mad at you, and your video games will stop working if "the man" unplugs the server. Oh, and dont get caught pulling out your old dusty VCR to record the Super Bowl to watch later....thats a copyright violation. The oligarchs want to make sure the plebes eventually own nothing. If the masters can take it all away, the peasants will do what they're told, be quiet about it, and smile when in sight of the masters.

[–] ipkpjersi@lemmy.ml 28 points 2 days ago* (last edited 2 days ago) (1 children)

Technically they're right, which is why pirating Ubisoft games is ethical.

Edit: Pirating Nintendo games is ethical too, of course.

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[–] Stern@lemmy.world 79 points 3 days ago* (last edited 3 days ago) (15 children)

If you never actually own a Ubisoft game that logically pirating them isn't theft right? Right?

[–] supersquirrel@sopuli.xyz 34 points 3 days ago* (last edited 3 days ago) (8 children)

I am 100% serious, I don't see the contradiction in this.

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[–] The_Caretaker@lemm.ee 19 points 2 days ago

Some call it piracy when you download games, movies, music, software or books. I call it an online public library. In 2003 I used to get video games from the public library, install them on my PC and play them. You had to have the disk in your CD drive to play the game so when the game was due back at the library you could return or renew it. If game makers don't provide hard copies then downloading is no different than using the library.

[–] ICastFist@programming.dev 90 points 3 days ago (9 children)

Let's see if the physical disc once said anything about needing an online connection for single play. Oh look, it did not, the subscription required was only for 2-8 players network play.

Let's compare with Destiny 2's back cover, a game that is a MMO and thus "cannot be owned" by the players. Hey, a "Online Play (Required)*" sticker that is not present on The Crew! The fine print has a bit that states that "Activision makes no guarantee of regarding availability of online play or features, and may modify or discontinue online services at its discretion without notice."

FF14 also had a "Online Play (Required)*" sticker on its back cover. It clearly states on the rectangular bit above the T Rating: "Users are granted only a limited, revocable license and do not own any intellectual property in the game or game data"

You deceived consumers, Ubisoft. "Online Play Required" is not there, so the game should remain playable offline.

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[–] Puzzlehead@reddthat.com 40 points 3 days ago (10 children)

If you have to buy it, you own it. Make it free to play but have in game purchases. Everyone knows free games can shut down any time. I play lot of mobile apps until I get tired of playing it, then delete.

I avoid buying games that requires online connection. It means the game is unplayable without it.

It's sickening what companies can get away with just because it's legal. Just because you can doesn't mean you should.

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[–] Railcar8095@lemm.ee 149 points 3 days ago (17 children)

Ubisoft cannot complain if I pirate their games, because they never actually sold them. And I'm not deceiving them with my intention of never, ever, give them a dime.

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[–] ElectroVagrant@lemmy.world 252 points 3 days ago (8 children)

Ubisoft cannot complain when gamers "pirate" their games then.

If buying isn't owning, piracy isn't theft and all that.

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[–] Mallspice@lemm.ee 13 points 2 days ago (1 children)

Ubisoft deserves to go bankrupt, get dissolved, and have their IP’s sold to people aren’t malicious.

[–] Waryle@jlai.lu 8 points 2 days ago (3 children)

No, make it a entirely employee-owned company, so they can vote the execs out, sanitize the culture, and keep the thousands of worker out of unemployment

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[–] ElectricAirship@lemmy.dbzer0.com 253 points 3 days ago (1 children)
[–] Gates9@sh.itjust.works 12 points 2 days ago (1 children)

“You will own nothing and like it”

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[–] PanArab@lemm.ee 89 points 3 days ago (1 children)

If buying isn’t owning then sharing isn’t stealing…

By principle I avoid “online required” games.

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[–] njm1314@lemmy.world 177 points 3 days ago (2 children)

Ubisoft you can't complain if I pirate your games, because I never actually bought them and you weren't deceived by a lack of purchase.

[–] SpicyColdFartChamber@lemm.ee 67 points 3 days ago* (last edited 3 days ago) (3 children)

Hijacking.

Are you European Union Citizen? Do you like games?

Do you want to own games again? and not just "License" them? Then please join the Stop destroying Videogames Initiative.

Initiative - https://citizens-initiative.europa.eu/initiatives/details/2024/000007_en

(Only sign if you are a EU citizen!)

It's an initiative to get the European parliament to discuss the matter all together, and Iirc, it already has some members that support it. (So It's not just any ordinary petition that will go nowhere.)

We have already collected 42% of the 1 million signatures from European citizens required. But the deadline is June 2025 and if we don't get enough signatures by then, it won't be looked at by the European commission. So to at least get the matter to be discussed, please sign!

(ONLY FOR European Union citizens! No one else! Please do not sign if you aren't an EU citizen. Also No Brits! there's another initiative for the UK.)

Short video explainer about the initiative - https://youtu.be/mkMe9MxxZiI

For more info visit https://www.stopkillinggames.com/

You can also view the petitions for other countries - (Australia, Canada, UK, Brazil.. and more)

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[–] frezik@midwest.social 63 points 3 days ago (6 children)

When does Ubisoft realize that "you never owned it" and "you can't complain" are arguments for not buying their next game?

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[–] sp3ctr4l@lemmy.dbzer0.com 25 points 2 days ago

Looks like I'll be pirating Black Flag for my next replay.

[–] Goretantath@lemm.ee 30 points 3 days ago (13 children)

Definitely deceived into thinking you are purchasing a game though.

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Tell you what customers absolutely can do: decide to stop doing business with you.

[–] the_trash_man@lemmy.world 29 points 3 days ago (2 children)
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[–] LordWiggle@lemmy.world 30 points 3 days ago (5 children)

Although ubisoft is a shit company, don't think it's the only one. Every game you bought on Steam, Origin and Epic aren't your property either. You just bought the right to play their game for as long as they allow you to.

If you truly want to own your products, buy on GoG (you will get the offline installer as a download) or pirate. Because when you pirate, you have more rights and benifits than a paying customer.

Companies don't even care anymore, it's just a money grab with the newest bug simulator. As soon as the first purchase bubble ended, the project is abandoned and people are stuck with a piece of junk they do not even own.

In the exceptional case a dev truly delivers, like indie studios or Larian studio, the game dev world goes mental as it shows how corrupt and fucked up they are.

Support the few proper devs, pirate the rest. I pirate everything these days and when the game is good I'll buy it.

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[–] atro_city@fedia.io 65 points 3 days ago (2 children)

Don't like this? Sign the EU petition Stop Killing Games.

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[–] baines@lemmy.cafe 121 points 3 days ago* (last edited 3 days ago) (4 children)

i say ubisoft can eat shit

have not purchased anything from them in over a decade

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[–] RFBurns@lemmy.world 11 points 2 days ago

The use of the words 'buy', "own" or 'purchase' in connection with DRM rental should be an international felony, and grounds for immediate break-up of businesses that use them.

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