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Disney+ cancellation page crashes as customers rush to quit after Kimmel suspension (creators.yahoo.com)
submitted 1 year ago by to c/usa@midwest.social
16 comments fedilink hide all child comments
 

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

Another added, “Already cancelled my Disney subscription,” while others said they faced looping logins and stalled forms. These firsthand accounts suggest Disney’s systems struggled under the unusual traffic volume.

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[–] 70 points 1 year ago (4 children)

More likely they did it on purpose to reduce cancellations for now, hoping people will forget in a couple days.

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  • [–] 13 points 1 year ago (2 children)

    Right. And, they will. If they are smart – and they are – They will release a new show super fast and everyone will just come back

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    • [–] 38 points 1 year ago* (last edited 1 year ago) (5 children)

    Remember, you can still call to cancel (888-905-7888)

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  • [–] 17 points 1 year ago (3 children)

    But that might cost the company more money per cancellation somehow!

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    • [–] 32 points 1 year ago* (last edited 1 year ago) (3 children)
    • Apple: Open the Settings app on your iPhone or iPad. Tap your Apple ID name, then Subscriptions. Select Disney+ and tap Cancel Subscription.
    • Google Play: Open the Google Play Store. Tap your profile icon, then Payments & subscriptions, then Subscriptions. Tap Disney+ and Cancel subscription.
    • Roku: Press the Home button on your Roku remote. Highlight the Disney+ app and press the Star button. Select Manage subscription and click Cancel Subscription.
    • Amazon: Go to https://www.amazon.com/appstoresubscriptions. Find Disney+ and click Actions, then Cancel Subscription.

    Also at the bottom of this page click Call Disney+ Contact Us | Disney+ Help Center https://help.disneyplus.com/contact-us/account-billing?target|phone

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  • [–] 12 points 1 year ago (1 child)

    Thank you for the list of options. However, please avoid using share.google.com links if you can! Less information they can collect from random web traffic, the better.

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    • [–] 6 points 1 year ago

    Disney wants trumps approval for a partial merger with the nfl.

    As the nfl makes 23 billions in revenue I really hope enough people cancel that disney won't have made the better financial decision

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    [–] 2 points 1 year ago

    BDS? 😴
    Kimmel Kancelled? 😳

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