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[–] 49 points 1 year ago* (last edited 1 year ago) (4 children)

Companies have been fucking consumers since the beginning of time and consumers, time and time again, bend over and ask for more. Just look at all of the most successful companies in the world and ask yourself, are they constantly trying to deliver the most amazing service possible for their customers or are they trying to find new ways to fuck them at every available opportunity?

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  • [–] 27 points 1 year ago (3 children)

    I feel like the go to strategy would be to offer incredible service at first, then once you are big enough to force out competitors and the like, then you start fucking the consumer

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  • [–] 26 points 1 year ago (2 children)

    The word used for that strategy is usually "enshittification". It happens a lot after digital tech is introduced in a new sector.

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