“Mistakenly, we thought that by just introducing artificial intelligence and adjusting the design requirements that we had, that that would produce a high-quality product,” said Charles Poon, VP of vehicle hardware engineering, in a briefing this week with reporters.

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[–] 15 points 3 months ago

In addition, the automaker underestimated the value of the institutional knowledge accumulated by its more veteran engineers who had worked through multiple vehicle-development cycles. And this combination of phenomena led to a drop in quality in Ford’s vehicles.

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