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[–] 67 points 6 days ago (14 children)

If I accidentally put something in the bag before it scans, it catches it immediately, but if it double scans the barcode, it can't tell it overcharged and the employee has to cancel it 🤔

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  • [–] 8 points 6 days ago (1 child)

    Had this happen this week at a Tesco Express. The only guy on the register had to call someone out from the back to remove the double-scanned Irn-Bru.

    What made it extra awkward was that the staff door was directly down the aisle from the self-checkout, so I could see the employee marching down the aisle so they could deal with this shit and get back to whatever they were doing. I want those 2 minutes of my life back.

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  • [–] 4 points 6 days ago

    Guilty confession: I will sometimes just grab my things and start over at another station. It may be rude, but I imagine it's not any more work to cancel the whole transaction rather than edit a single item.

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    [–] 40 points 6 days ago (13 children)

    Me, waiting for age verification because I scanned a 0,0 alcohol free beer

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  • [–] 10 points 6 days ago (12 children)

    In my experience those don't trigger the age verification.

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  • [–] 5 points 6 days ago (1 child)

    In my local Lidl in Finland I was able to buy beer upto 2.5%abv without checkups, until about 18:00. The employee explained to me that during the day when they have more employees they let you buy it without checking, but in the evening they have less employees so less eyes on the self checkout.

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  • [–] 4 points 6 days ago

    Depends a lot on the country and sometimes even between the store chains within the country. At my local store you can't buy anything age limited at the self check-outs, they start flashing and beeping and you gotta get your stuff and walk to the closest real check-out. And alcohol free drinks, like beers wines ciders whatever, are treated the same as the original versions, limited to 18. Heck, even candy pipes (tobacco pipe shaped liquorice candy, quite delish!) is age limited as it kinda-looks like a pipe and you know, think-of-the-children.

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  • [–] 29 points 6 days ago (1 child)

    Next time this happens to you, may the comments here be a reminder: you didn't screw up, the machine is perfectly capable of screwing everything up all by itself.

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  • [–] 35 points 6 days ago (4 children)

    I've gotten pretty friendly with the woman who manages to self checkout area.

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  • [–] 41 points 6 days ago (3 children)

    It's when they start scanning coupons that you don't know about that they have the hots for you. Fifty cents off toothpaste? 😳🥵

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  • [–] 13 points 5 days ago (1 child)

    Pretty funny coincidence here

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  • [–] 23 points 6 days ago (4 children)

    I've been in a Dollar General store before, that had 4 self checkouts, that were all out of order.

    There were 2 human run registers, but no humans to even be found.

    I hollered across the store "DOES ANYONE EVEN WORK IN THIS MOTHERFUCKER?!"

    Almost needless to say, an employee came to the register, but in hindsight, I probably should have just said fuckit and walked out with the merchandise.

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  • [–] 14 points 6 days ago (2 children)

    Complaining about the service at the Dollar General 🧐🤵‍♂️🍸

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  • [–] 8 points 6 days ago (1 child)

    I should have just started working there myself. Like fuck, what they gonna do, fire me?

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  • I remember seeing somewhere. Possibly John Oliver doing a story on dollar general where he showed exactly that happening. Small town dollar general with one employee, merchandise everywhere cluttering the store. So a customer just started stocking the shelves to help the guy out.

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  • [–] 16 points 6 days ago (4 children)

    i was forced to wait (under pain of "loss of customer trust rating") for ten minutes because they wanted to inspect and approve my purchase of a can of redbull because there was no one available with all staff busy.

    that amount of time, had i been clocked in at my job, would have entitled me to a quantity of pay greater than the price of the drink.

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  • [–] 3 points 4 days ago

    Our local Costco used to have a scanner gun at the self-checkout. I used to be a grocery cashier who prided himself on how quickly he could scan someone’s purchase. So I’d arrange my cart of stuff (for a household of six) in such a way that made scanning efficient. Then one day I get there and the scanner is gone. If I have to remove every single item from my cart I might as well use the conventional check-out because now self-checkout is far less efficient for me.

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  • [–] 14 points 6 days ago (2 children)

    I've never had a problem with the scanners, I use them every week.

    Then, just a few days, ago...

    I got something I don't usually, it was supposed to be $24, but it rang up as $48. I was on the wrong hook, as it turned out. Anyway, I didn't want it for $48, so the lady had to help me. She happened to be standing about five feet from me when it happened, and she saw it happen before I asked her. She was taking care of it on her little device.

    Thing is, when I noticed it scanned incorrectly, I accidentally put the coffee I was holding in my other hand in the bag without scanning it and without thinking.

    So, as soon as she canceled the sale for the thing, another error pops up, which flustered me again, and I kid you not, I did the same damn thing, I put ANOTHER item in the bag without scanning it and without thinking about it or noticing. Like the fucking idiot I am. While I was apologizing for the first unscanned item ANOTHER error appeared.

    She was very kind, dealing with the village idiot.

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  • [–] 2 points 4 days ago

    I should get a discount every time I do self checkout

    I mean I'm literally doing what you pay people to do, so pay up

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  • [–] 3 points 5 days ago* (2 children)

    For me most often it's because of incorrect item weight, not because I screwed up. Even if I go to another machine like some of you are suggesting, it would probably end up the same with me ending up wasting my time; and if it's not the first item, I suppose it might trigger a security warning (i.e. me picking up my items before paying).

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  • [–] 8 points 6 days ago* (5 children)

    LPT never pick up anything except the single thing you're scanning.

    So many times I've had to wait on the cashier to clear me, because I was holding a second item in my off hand, and it thought I was pulling a fast one

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  • [–] 5 points 6 days ago (2 children)

    Yeah the trick is to put your reusable bags in the trolley, with a second reusable bag inside them. Put your groceries in the inner bag, and the items you're going to steal in the outer bag between the layers of bag as you shop.

    Then when you get to the self checkout, you unload the inner bags onto the checkout, scan as normal, move your trolley to the other side with all the unscanned items hidden between bag layers, pay, load the inner bags with the paid groceries. They'll never even see the stuff between bags after you've unloaded for scanning, and if they look into the bags it still looks empty.

    ... Or so I've been told

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    [–] 3 points 5 days ago

    So you're telling me you just don't skip and go to another machine and leave it for the staff to fix? Because truly it is not your problem, it is theirs.

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  • [–] 6 points 6 days ago (1 child)

    Me causing it with kombucha instead of beer for a change

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    [–] 5 points 6 days ago (1 child)

    Also me while I wait for them to confirm my id

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