I really want to like this article, but I don't care for the example of the old man.
It's not the only example that's lacking any sense of nuance or empathy, but it's probably the worst. I say this as someone who has never left a cart out. I even used to put other people's away if they were on my way. I can be a rule-follower to a fault.
Anyway.
I'm not old, but I'm physically disabled such that I don't use carts anymore. It's just too hard, too exhausting, too painful. I almost never buy more than I can carry in a basket.
If I did push a cart (especially full) out to my car, me still being well enough to return it is extremely questionable. I'd likely have to sit and recover a bit before doing so. Being disabled this way can be a lot like just being really old. I've come to empathize with them so much more these past few years.
You could argue that we should ask for help from staff in that scenario, but how often do you see grocery store staff who aren't busy with something? It's probably less of a burden on them to gather that cart up whenever they gather the rest of the carts that haven't been returned.
But definitely "fuck you" to the lady who left her cart in the middle of a handicapped spot.

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