Dell's CES 2026 chat was the most pleasingly un-AI briefing I've had in maybe 5 years

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[–] 44 points 9 months ago (14 children)

Too bad their build quality is absolutely shit. I'd always wanted an Alienware growing up, but they were way out of my budget. In 2020, I bought my wife and I new Alienware laptops. $5000 worth of laptops. Mine did a firmware update and died in 2023. Dell offered to diagnose it for $200 if I shipped it to them. My wife's has had to be repaired 3 times, and her hdmi port died yesterday.

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  • [–] 15 points 9 months ago (6 children)

    I have a 2018 XPS and its build quality is quite good.

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  • [–] 2 points 9 months ago

    I love my 2021 xps. Thin, light, powerful, and good Linux support. It's starting to show its age but I use the hell out of it.

    The only reason next laptop won't be an XPS is because the owners went full maga. If the decision was hardware based, I'd probably go xps again.

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  • [–] 11 points 9 months ago (3 children)

    I have an IBM ThinkPad R32, and even the original battery is still holding a 40ish minute charge. Things used to be built to last. Not so much anymore.

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  • [–] 8 points 9 months ago (1 child)

    This battery phenomenon actually boggles my mind, if somebody knows what's going on and is willing to help clarify.

    Lithium batteries are lithium batteries. They all degrade over time and with cycle count, nothing manufacturers can do about it.

    But why are lithium batteries from the GameBoy Advance still capable of holding a charge today, and why you can find old power sucking laptops with original batteries that at least hold charge for an hour, but modern lithium batteries simply die after three years?

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  • [–] 2 points 9 months ago

    Part of this is the charge controller on the battery, the other part is the cheap components of the battery.

    When the lithium battery degrades to a certain point (or on a set schedule), the controller just stops the charge. This is not usually done in malice, though. The other components are cheaper quality (because it's cheaper to manufacture), so controlling the charge at a certain point helps avoid a fire (and a lawsuit).

    Back in the R32 and GBA days, batteries were built with better components, so the charge controller didn't need to be so aggressive. Therefore, they still work to some capacity.

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  • [–] 2 points 9 months ago*

    I have a Thinkpad T430 and the original battery still gets me through a 3 hour lecture at school no problem.

    I have a way newer HP ProBook 455 G7 but I rather use the Thinkpad if I don't need the power

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  • [–] 6 points 9 months ago

    Similar experience here. My wife and I both got Alienware laptops, although a little before 2020. Mine died a few years back and had to ship back and have motherboard replaced. A few months later hers died and we shipped back.

    “Motherboard needs to be replaced but we don’t have them in stock anymore. Best of luck.”

    So yeah we are done with Dell.

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