I would wager the instability is intentional. Prevent cancelations for some time, and a non zero amount of people will not attempt the cancelation again later.

I hope it's actually a significant percentage, headlines and social media comment sections can give a different impression than reality sometimes.

"Crashes" - taken offline more like.

Gosh, how convenient for them that it “crashed.” It would be a shame if they totally can’t figure out how to fix it until the hoi polloi get distracted by the next news cycle

I wasn’t dissuaded.

Verizon rubbing its hands together hoping its customers with grandfathered free Disney+ plans get caught up in the culture war and cancel their free plan.